By purchasing goods on the website www.kompozits.lv, you confirm that you have read the content of the terms of the Distance Agreement and agree to the content of this agreement.
- Terms to be used
1.1. Agreement – a distance agreement between the Seller of the Goods and the Consumer, which consists of these terms and conditions and is binding on the Consumer and is published on the Website.
1.2. Payment confirmation – an e-mail sent by the seller of the goods with the invoice attached to it.
1.3. Payment Card – a Consumer credit or debit payment card from which a fee is charged for the Product in accordance with the provisions of the Agreement.
1.4. Website – website www.kompozits.lv.
1.5. Description of the Goods – a description of the main characteristics of the Goods, the price of the Goods and its conditions of use, available on the Website under each specific Goods.
1.6. Seller of goods – SIA “Prestol Kompozits”.
1.7. Product – any product that the Consumer purchases on the Seller’s Website.
1.8. Consumer – a natural or legal person who purchases a Product on the website www.kompozits.lv.
1.9. Shopping Cart – a section on the Home Page where the Product selected by the Consumer is placed after clicking the Buy button.
1.10. Party / Parties – Seller and / or Consumer of the Goods. - Purchase of goods
2.1. The Seller of the Goods sells to the Consumer the Goods purchased by the Consumer on the Website in accordance with the provisions of the Agreement and the Description of the Goods.
2.2. The Agreement shall be deemed concluded after the Consumer has marked the following statement on the Website: I agree that my personal data (name, surname, e-mail, telephone number) is processed in accordance with the policy of SIA Prestol Kompozits, as well as made payment for the Goods according to the price indicated on the Website.
2.3. After concluding the Agreement, an automatically generated e-mail and invoice [IO1] are sent to the Consumer to the e-mail address indicated by him.
2.4. The Agreement shall remain in force until the full fulfillment or termination of the obligations of all the Parties specified in the Agreement in accordance with the provisions of the Agreement. - Terms of payment for goods
3.1. The Consumer may purchase the Product as an unregistered user of the Website.
3.2. You can use one of two methods to make payments:
3.2.1. Bank Transfer;
3.2.2. Payment by payment card.
3.3. On the Seller’s Website, payments for the Goods are made in non-cash form and are processed by third parties, therefore the Seller of the Goods cannot influence and is not responsible for possible errors of the payment processors.
3.4. The consumer is responsible for any additional costs that may be associated with the chosen payment method.
3.5. After the payment is completed, the Consumer receives an e-mail invoice.
3.6. The Parties agree that the Consumer’s invoices for any Goods provided for in the Agreement are prepared electronically and are valid without a signature. The seller of the goods will send the invoice electronically to the e-mail address provided by the Consumer.
3.7. The Seller of the Goods shall not be liable for the consequences resulting from the provision of incorrect information of the Consumer (for example, incorrect e-mail address). - Pricing policy
4.1. The prices of the Goods on the Website are indicated in accordance with the Price List approved by the Seller of the Goods. The indicated prices of the Product include VAT (value added tax).
4.2. For consumers, the Products are in the Shopping Cart until the end of the session (time from the moment of opening the website to the moment of closing the website).
4.3. If the price of the Goods has changed while the Goods have been in the Shopping Cart, then at the time of purchase the Goods it is updated in accordance with the current price of the Goods indicated in the Description of the Goods.
4.4. The Seller of the Goods is entitled to unilaterally change the price of the Goods, of which the Consumer is informed by making changes in the description of the Goods on the Website. The price of goods is valid from the moment of its publication, unless a specific term with which it enters into force is specified.
- Rights and obligations of the parties
5.1. The consumer has the right to get acquainted with the description of the Goods.
5.2. If the Consumer considers that the received Product does not comply with the description of the Goods, then the Consumer has the right to submit a claim in accordance with the procedures specified in regulatory enactments.
5.3. The Seller of the Goods ensures the publication of the descriptions of the Goods on the Website.
5.4. The consumer is obliged to read the description of the Goods before purchasing the Goods.
5.5. When concluding the Agreement, the Consumer must provide true, accurate and complete data necessary for the payment and use of the Goods.
5.6. The Parties shall be liable for all direct damages caused to the other Party if they have occurred as a result of acts or omissions of the Party or its employees.
5.7. The consumer is fully responsible for the legality of the use of the Payment Card, as well as the current account attached to the card.
5.8. The Seller of the Goods shall not be liable for losses incurred as a result of malfunction of the Consumer’s electronic or telephone communications provided by a third party, as well as for losses incurred by the Consumer when making payments due to the fault of the credit institution. - Delivery, postage or other expenses
6.1. When purchasing the Goods at the prices indicated on the Website, the Consumer must cover postal deliveries, payment transaction processing or other additional expenses specified by the Seller of the Goods. - Receipt of goods
7.1. Receipt of the goods takes place in accordance with the information referred to in the Delivery section and within the term specified therein. - Force majeure
8.1. The Parties shall be released from liability for full or partial non-performance of the obligations specified in the Agreement, if such non-performance is due to force majeure (force majeure) which the respective Party could not foresee and prevent. Force majeure is a war, a natural disaster, a general strike.
8.2. The Party invoking force majeure shall notify the other Party in writing as soon as such notification becomes possible for the respective Party, but not later than within 14 (fourteen) calendar days from the moment of force majeure. If such notification is not sent, the Party which did not send the notification shall reply to the other Party in accordance with the procedures specified in the Agreement.
8.3. If the circumstances of force majeure continue for more than 45 (forty five) calendar days, each of the Parties has the right to unilaterally terminate the Agreement by written notice. In this case, neither Party shall be liable for losses incurred by the other Party during the period of force majeure. - Data processing
9.1. The Seller of the Goods, as the data controller of the Consumer, processes the necessary personal data of the Consumer for the performance of this Agreement and the provision of a quality Service, incl. name, surname, e-mail address, telephone number, bank account number, etc., if provided, data on the Services and transactions provided to the Consumer, billing data and data created in the performance of the Agreement.
9.2. The purpose of data processing is the conclusion and performance of this Agreement, incl. Consumer registration on the Website, storage of their data, invoicing for the Goods, provision of communication between the Consumer and the Supplier of the Goods within the framework of the Agreement.
9.3. If the Consumer uses the Goods provided by other Providers of Goods within the framework of the Agreement, the controller of such data processing shall be the designated merchant or other legal entity in accordance with the terms of the respective Goods and the Consumer shall be bound by the terms of use of such selected Seller.
9.4. The use of the Website and the design of the Goods is a precondition for receiving the Goods and at the same time the Consumer’s confirmation that the Seller of the Goods has the right to process the personal data required by the Consumer.
9.5. The basis of data processing is the consent given by the Consumer, compliance with regulatory enactments and observance of the legitimate interests of the Seller of the Goods. The data required for the provision of the Goods follows from the nature of the transaction and / or the requirements of regulatory enactments, therefore the processing of such data is essential and the refusal to provide them may result in a partial or complete refusal to perform the Goods.
9.6. Full information on the Seller’s privacy policy, including the protection of personal data provided by the Consumer, the right to receive information about the data, object to its processing, delete, rectify or restrict it, as well as the Consumer’s right to contact the Supplier and lodge a complaint with the supervisory authority is available on the Website.
- Exercise of the right of withdrawal
10.1. The Consumer has the right to withdraw from this Agreement within 14 (fourteen) days without giving a reason. The term of exercising the right of withdrawal expires after 14 (fourteen) days from the date of concluding the Agreement.
10.2. The right of withdrawal cannot be exercised if the supply of the Goods, which was started before the expiry of the right of withdrawal, has been fully completed and the Consumer has expressly agreed and will lose the right of withdrawal from the date of full performance of the Goods.
10.3. In order to exercise the right of withdrawal, the Consumer must send the seller a completed withdrawal form or a clear free-form statement containing information about the purchased Product, the Consumer’s name (for natural persons), name (for legal entities), registration no. (for legal entities), address, telephone number, bank account number from which the payment for the Product was made and e-mail address. It is up to the consumer to prove the exercise of the right of withdrawal.
10.4. In order for the time limit for the right of withdrawal to be complied with, it is sufficient for the Consumer to send his notice of the exercise of the right of withdrawal before the expiry of the right of withdrawal.
10.5. The withdrawal form can be received by writing to e-mail [email protected]. The consumer can fill it in electronically and submit it by sending it to the Seller’s e-mail: [email protected]
10.6. Upon receipt of the withdrawal form, the Seller of the Goods shall, without undue delay, but not later than within 14 (fourteen) days from the date of receipt of the consumer’s decision to withdraw from the Agreement, refund to the Consumer the amount paid, except in clauses 10.2. and 10.8. in those cases. The Seller of the Goods shall reimburse the said amount using the same type of payment instrument as the Consumer, unless the Consumer has explicitly agreed to another means of payment and the Consumer and the Seller of the Goods do not have to pay for the use of such payment instrument.
10.7. In the case of the exercise of the right of withdrawal, the consumer does not have to bear the costs of the transfer of funds if it is a domestic transfer of funds. If the transfer of funds is to another country, then these expenses are covered by the Consumer. The seller of the goods deducts the transfer expenses from the amount to be transferred to the Consumer.
10.8. If the Consumer has requested to start providing the Goods within the withdrawal period, the Consumer shall pay the Seller of the Goods a reasonable amount, which is proportional to the performed part of the Contract in full until the Consumer notifies the withdrawal.
10.9. If the Consumer refuses the Services, the Consumer shall pay the Seller of the Goods an amount that is proportional to the performed part of the Contract in full at the moment when the Consumer informs the Supplier of the exercise of the right of withdrawal. That amount shall be calculated on the basis of the final price of the Goods. - Complaints review and dispute resolution procedures
11.1. The Consumer may submit complaints in writing by sending them to the postal address of the Seller of the Goods specified in Clause 12 of the Agreement or electronically to the e-mail: [email protected]. The seller of the goods shall provide the answer no later than within 1 (one) month from the receipt of the Consumer’s complaint.
11.2. Disputes and disagreements arising in the course of performance of the Agreement shall be resolved by the Parties through mutual negotiations. If the Parties cannot agree, then any dispute, disagreement or claim related to the Agreement, its termination, amendment or validity shall be resolved in the court of the Republic of Latvia, in accordance with the laws and regulations of the Republic of Latvia in force.
Contact information:
SIA Prestol Kompozits
Pudika Street 28-1, Riga, LV-1006
Reg. No: 40103755821
VAT Max. No .: LV40103755821
Bank: A / s Swedbank
SWIFT: HABALV2X
Account: LV13HABA0551038801335
These provisions of the Agreement shall enter into force on 1 January 2020.